Question 1

What training courses do you offer?

Accepted Answer

Training 2Manage provides online CQC leadership and people management training for managers, supervisors and directors in registered services. Courses cover areas such as people management and managing bullying and harassment. Bespoke sessions are also available on request.

Question 2

Which delegates are your courses designed for?

Accepted Answer

Your courses are designed for Registered Managers, Supervisors, Directors, and other leaders working in CQC-registered health and social care services.

Question 3

Can your training programs help with regulatory compliance?

Accepted Answer

Yes, our training programs are designed to equip leaders with the skills and knowledge to ensure regulatory compliance and maintain high standards in their organizations.

Question 4

What is the focus of your leadership training programs?

Accepted Answer

Our leadership training programs are designed to enhance the skills and confidence of leaders in CQC-registered health and social care services. We focus on ethical leadership, early intervention, and values-driven decision-making to improve organizational outcomes.

Question 5

What are the key benefits of your leadership training programs?

Accepted Answer

Our leadership training programs help leaders build confidence, improve decision-making, and enhance their ability to manage risks effectively. They also focus on fostering ethical leadership and achieving better outcomes for service users.

Question 6

Can your programs help with team performance improvement?

Accepted Answer

Yes, our programs are designed to equip leaders with the skills to enhance team performance, address challenges, and foster a positive work environment.

Question 7

What types of courses are available?

Accepted Answer

Courses include, but are not limited to:

People Management for Managers
People Management for Supervisors
Managing Bullying & Harassment

Bespoke people management courses tailored specifically to your organisation needs are available on request.

Question 8

How do you deliver the training?

Accepted Answer

Your training is delivered online. Where needed, you can also ask about small group sessions or evening and weekend delivery.

Question 9

How long are the courses and what are the group sizes?

Accepted Answer

Typical sessions vary in length depending on the topic and level, and group sizes are deliberately small (maximum of 10 delegates) to ensure focused support and meaningful interaction.

Question 10

Where do you find course prices and booking details?

Accepted Answer

Course fees and booking details are shown on the relevant training page. If you need help before booking, use the Contact page or email info@training2manage.co.uk.

Question 11

Do you offer refunds or cancellations?

Accepted Answer

Yes. If you cancel more than 14 days before the course start date, you are eligible for a full refund minus a 10 % administration fee. No refund is available within 14 days of the course date. If Training 2Manage cancels a course, you may transfer to the next available session or request a refund.

Question 12

What technology or equipment do I need?

Accepted Answer

Delegates should have:

A reliable internet connection
A computer or tablet with audio and video capability
Access to Microsoft Teams

Question 13

Are courses recorded?

Accepted Answer

For quality assurance and continuous improvement, sessions are recorded. Personal data use complies with relevant data protection standards and privacy policies.

Question 14

What if I need bespoke training for my organisation?

Accepted Answer

Training 2Manage can tailor session content to your organisation’s specific challenges and priorities. Contact the team to discuss bespoke group training, alternative scheduling, or organisational development needs.

Question 15

Whom do I contact for further enquiries?

Accepted Answer

For questions not covered here, please use the Contact page on the website or email the team directly at: info@training2manage.co.uk.

Question 16

How can you pay for a training booking?

Accepted Answer

You can pay by credit card, Apple Pay, or Google Pay.

Question 17

Do you need previous experience to join the training?

Accepted Answer

No prior experience is required. The courses are aimed at health and social care leaders working in CQC-registered services.

Question 18

How do I access the online training after I pay?

Accepted Answer

You will receive joining instructions by email before the session. These will include the Microsoft Teams access details and any other information you need to join on the day.

Question 19

Can you book training outside standard working hours?

Accepted Answer

Yes. Evening and weekend sessions are available on request.

Question 20

Which payment methods can you use for a booking?

Accepted Answer

You can pay by credit card, Apple Pay or Google Pay.

Question 21

Which platform is used for online training?

Accepted Answer

Online training is delivered via Microsoft Teams. You need a reliable internet connection and a device with audio and video.

Question 22

How do I book a training course?

Accepted Answer

Contact Training 2Manage through the website or by email to discuss your needs, check availability, and confirm the right course for your team. If you need a bespoke session, include that in your enquiry.

Question 23

Do I need previous experience to join the training?

Accepted Answer

No. The training is suitable for current and aspiring leaders in health and social care. It is designed to be practical and relevant whether you are new to a role or already managing a team.

Question 24

Which payment methods do you accept?

Accepted Answer