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The necessity of rules.
are sector continues to face significant people management challenges, particularly within C QC registered care homes. These issues, if...

Leon Steer
Jul 6, 20251 min read


Everyone is important
are sector continues to face significant people management challenges, particularly within C QC registered care homes. These issues, if...

Leon Steer
Jun 29, 20251 min read


Who’s In Charge?
When I was CEO, I enjoyed visiting the services and in almost 25 years, I spoke to hundreds of staff. One of the biggest complaints I...

Leon Steer
Jun 25, 20252 min read


Meeting your CQC requirements is crucial
are sector continues to face significant people management challenges, particularly within C QC registered care homes. These issues, if...

Leon Steer
Jun 22, 20251 min read


Why Soft Skills Matter Just as Much as Clinical Knowledge in Care
Why Soft Skills Matter Just as Much as Clinical Knowledge in Care In health & social care, “soft skills” aren’t soft at all. They’re the...

Leon Steer
Jun 18, 20251 min read


CQC is watching—what does that mean for your leaders?
It’s not just about policies and audits. When the Care Quality Commission (CQC) visits, they want to see leadership in action—how your...

Leon Steer
Jun 15, 20251 min read


Here’s a concise list of what is looked for in a “Well-Led” service, based on CQC guidance and real-world care settings.
The health and social care sector continues to face significant people management challenges, particularly within C QC registered care...

Leon Steer
Jun 12, 20251 min read


New to managing people in care? You're not alone.
These are the top 3 mistakes we see: 🚫 Trying to be everyone’s friend 🚫 Avoiding accountability conversations 🚫 Not setting clear...

Leon Steer
Jun 8, 20251 min read


Handling Difficult Conversations in Care - Managing conflict or giving feedback can feel uncomfortable—but avoiding it creates bigger problems.
"We need to talk…” Just hearing those words can put anyone on edge—especially in a high-pressure care environment where emotions often...

Leon Steer
Jun 5, 20251 min read


Why Most Supervision Sessions Fall Short
Supervision is meant to support and develop staff. So why do so many care workers describe it as just a tick-box exercise? 🔹 Lack of...

Leon Steer
Jun 2, 20251 min read


Did you Know?
2Manage is a People Management training provider that offers Online (Zoom) Health & Social Care Courses. These courses are tailored for...

Leon Steer
May 26, 20251 min read


Great Care
An organisation’s strategic vision, care philosophy, and values are only meaningful if the workforce has the ability—and the...

Leon Steer
May 18, 20251 min read


People Management
Humans are generally considered to be "hardwired" to dislike injustice, meaning we have a natural tendency to react negatively to...

Leon Steer
May 16, 20251 min read


Did you know that CQC registered Care Homes, Hospices and Independent Hospitals operate 168 hours a week?
If a CQC registered Director/Manager works 50 hours a week, they are at the service approximately 30% of the time and 35% if they work 60...

Leon Steer
May 13, 20251 min read
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