These online sessions are designed for compliance and service improvement. Upcoming Course Details Each course is conducted live online and includes practical materials derived from my experience in the sector. Well-Led in Practice: People Management for CQC Registered Managers Managing staff is one of the most challenging aspects of the Registered Manager role — and one of the areas most scrutinised by the Care Quality Commission. This course provides Registered Managers wit

Regulation 19 is often associated with recruitment. Identity checks. DBS. References. Employment history. However, Regulation 19(5) is different—and frequently misunderstood. It applies to existing staff, not new starters. And it is one of the most common areas underpinning CQC enforcement action against Registered Managers. What Regulation 19(5) Requires CQC guidance makes it clear that providers must: Regularly review staff fitness Respond without delay to concerns Take imm